How do I place an order?

Browse the shop, add items to your cart, and submit checkout details. For anything not listed, use Custom Source — send a link or description and we'll quote within 24 hours.

How long does shipping take?

Most orders leave our Huizhou or Shenzhen warehouse within 1–3 business days and arrive worldwide in 7–15 working days. Remote areas may take a little longer. Tracking is emailed when the parcel ships.

How much is shipping?

After you submit an order or custom-source request, we weigh the parcel and email a shipping quote by destination. We consolidate multiple items into one box whenever possible to cut cost.

What payment methods do you accept?

We accept PayPal and Payoneer (Request a Payment). After we quote, you’ll get English payment instructions — also shown on the order success page. Never pay anyone outside our official channels.

Can I get an invoice / receipt?

Yes. After payment we email a receipt. For company invoices with tax ID, reply to your order confirmation and we'll issue one.

What if I don't like the item?

You have 20 days from delivery to return unopened items for a full refund. Defective or misdescribed items get free return shipping — message us first.

I sent the wrong address — what now?

Contact us within 24 hours. We can usually update the address before dispatch at no charge. After shipping, carrier fees may apply.

Is everything authentic? Any fakes?

We source from verified factories and trusted marketplace sellers, then photograph and QC every item before it leaves Guangdong. If it's not as described, we refund 100%.

How do I contact support?

Email tonyoneer@gmail.com anytime, or WhatsApp +86 134 2285 5855 (@tonyoneer). Hours: Mon–Sat 9:00–21:00 GMT+8.

Source Notes

How to buy from 1688 / Taobao as an overseas buyer with a China sourcing agent

August 1, 2026 · YueFetch

Overseas buyers often ask the same practical question: How to buy from 1688 / Taobao as an overseas buyer with a China sourcing agent.

Here is the YueFetch field view from Huizhou & Shenzhen, Guangdong — where we source, verify, and ship for customers abroad.

The short answer

You do not need to open Chinese payment apps, chase factories on WeChat, or guess shipping weight alone. A China sourcing concierge can quote the product, international freight, and service fee in plain English, then photo-QC before the parcel leaves China.

How it works with YueFetch

1. Send a catalog pick or a 1688 / Taobao link via Custom Source 2. Receive a quote (usually within 24 hours): product + shipping + service 3. Pay with PayPal or Payoneer Request a Payment 4. We verify and photograph in Guangdong, then ship from Huizhou or Shenzhen with tracking (typically 7–15 business days)

Keywords this note covers

buy from 1688
Taobao agent overseas
China personal shopper
1688 shipping overseas

How to buy from 1688 / Taobao as an overseas buyer with a China sourcing agent

The short answer

How it works with YueFetch

Keywords this note covers

Related reading

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